Need Help?

fade in fade out
fade in fade out
fade in fade out
fade in fade out
fade in fade out
fade in fade out
fade in fade out
fade in fade out


Frequently Asked Questions


What is Customaps?

Customaps is an online print shop that allows you to create a map of ANYWHERE in the world, in a countless number of styles. Print your map on poster, pre-pasted wallpaper or peel & stick wall mural. 


Where is your company located?

Customaps is located in the land of hockey and maple syrup, more specifically in Montreal, Canada.


Where do you print your maps?

Yes, it’s true we are 100% Canadian! All our maps are proudly printed in - and ship from - Canada.


How do you create your maps and where does the data comes from?

All our maps data is pulled from OpenStreetMap. We can't thank enough the good people at OpenStreetMap for their amazing work and for making map data open and available to everyone.


Some information - such as city, town or street names - are missing on your maps, why?

Since our maps data comes from OpenStreetMap, we unfortunately don't have control over it.


I live in Themiddleofnowhere and I would create to create a map of my town, is that possible?

Unless Themiddleofnowhere is located in outer space, then yes, it's possible! Our map creator allows you to generate a map of ANYWHERE (in the World that is). 


I need a very specific map, can I customize one?

Of course! Our team of designers is ready to take on any small and large project! Just drop us a line here and let us know what you are looking for.


Do you ship worldwide?

Yes, we ship to most countries where FedEx allows it.


What are your shipping fees?

There are none. With our standard shipping option (FedEx ground) shipping is free. To learn more about our shipping, please click here.


What payment options do you offer?

Our payment gateway allows you to pay with a VISA, MASTERCARD, AMEX or via Paypal. To learn more about Payments, click here.


I would like to resell your maps, how does this work?

For business partnerships, please send us an email to One of our representatives will get back to you ASAP.


I need to buy your maps in bulk, is that possible?

Not a problem. Please send us an email with the details of your order. One of our representatives will get back to you ASAP.


There is an issue with the map I received, what do I do?

We're only humans... How we resolve any issue is always with outstanding customer service. Contact us here and we'll make sure to make it right. You can also learn more about our Return Policy here.